Returns & Exchanges Policy
At Cohesion Threads, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a hassle-free returns and exchanges process.
Returns:
- Timeframe: You may initiate a return within 7 days of receiving your order.
- Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
- Process: To return an item, please email us about your Return. Simply follow the instructions provided to send your item back to us.
Exchanges:
- If you need a different size or color, we recommend processing a return for the unwanted item and placing a new order for the desired item.
Refunds:
- Once we receive your return, it will be processed within 5-7 business days. You will receive a confirmation email once your refund has been issued. Please allow additional time for the funds to appear in your account, depending on your bank.
Exclusions:
- Final sale items, custom products, and gift cards are non-returnable.
Need Help?
If you have any questions or concerns about your return, feel free to contact our customer service team at [cohesionthreadsla@gmail.com]. We’re here to help!
Thank you for shopping with Cohesion Threads!
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